Hello @simon.dando

Can you give us more detail about your application?

• The API/SDK version (RTSDK 2.0.3.L2/EMA 3.6.3, etc.) and edition (Java or C++)
• Compiler and OS/Platform information
• More Snippet code (getMessageView and setHandle methods, etc.)

Hi @simon.dando

And can you also expand on the point 'Restarting the service that talks to EMA fixes the problem.' - what service is this - how does it talk to EMA?

Hi. We are using the Java 11 (Azul) API for EMA 3.6.2.2. Running in Linux. This is currently a microservice and makes its connection to EMA with the line:

ommConsumer = EmaFactory.createOmmConsumer(config);

public RefinitivOmmConsumerClient setHandle(long handle) {
    this.handle = handle;
    return this;
}

public ElementList getMessageView() {
    ElementList view = EmaFactory.createElementList();
    OmmArray array = EmaFactory.createOmmArray();
    array.fixedWidth(2);
    FIELDS.forEach((key, value) -> array.add(EmaFactory.createOmmArrayEntry().intValue(value)));
    view.add(EmaFactory.createElementEntry().uintValue(EmaRdm.ENAME_VIEW_TYPE, 1));
    view.add(EmaFactory.createElementEntry().array(EmaRdm.ENAME_VIEW_DATA, array));
    return view;
}

Hello @simon.dando

Thank you for the information. I have tested the given code with EMA API versions 3.6.3 and 3.6.2.G2 (3.6.2.2), I cannot replicate the issue. I got the "OmmArray to be encoded is empty." (when I have tried to create an empty list) or "Passed in payload is null" (when I have tried to set null to the payload) error messages instead. The example application does not throw an exception too.

I am noticed that you are using EMA version 3.6.2.2 (aka 3.6.2 G2 - RTSDK version 2.0.2 G2). It is the GitHub release ("G2") which is the development version and not recommended for production use. I recommend you test the issue with the latest full release version 3.6.3 L2 (Maven Central: 3.6.3.1).

Please see more detail regarding the RTSDK/EMA "L", "G", and "E" versions below

• "L" releases (e.g., 1.2.0.L1) are full RTSDK releases that are uploaded to MyRefinitiv (formerly Customer Zone), Developer Community, and GitHub.
• "G" releases (e.g., 1.2.0.G1) are releases that are only uploaded to GitHub.
• "E" releases (E-Loads) are emergency RTSDK releases that are uploaded to MyRefinitiv and Developer Community but not to GitHub. Also note that emergency releases may only be partial (i.e., Java or C++/C only).

ok thanks Wasin. Let me try upgrading the lib.