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I cannot retrieve the data from eikon API using python, even though the same coding works well on my teammate's laptop and VPN has been changed many times.

I cannot retrieve the data from eikon API using python, even though the same coding works well on my teammate's laptop and VPN has been changed many times.

python
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1 Answer

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Hi @yan.yan ,

Could you follow the instruction in this article Eikon Data API(Python) Troubleshooting | Refinitiv. Then put the error log here (don't forget to remove the credential - app key before posting) so we can check and suggest the proper fix.

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