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tamara.thorne avatar image
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Error code 2504. UDF Core request failed. Gateway Time-out

Hi everyone

I ran the same script every day for the past couple of months and now getting:

During handling of the above exception, another exception occurred:

.....

EikonError: Error code 2504 | UDF Core request failed. Gateway Time-out

as i have always worked with the same number of data points i don't think it is Eikon API limit related issue. Are there any Eikon related backend issues today?

eikoneikon-data-apiworkspaceworkspace-data-apirefinitiv-dataplatform-eikonerror
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1 Answer

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raksina.samasiri avatar image
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hi @tamara.thorne ,

could you please help provide the code that's used to fetch the data so we could do a further investigation?

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