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Hi,
I am running the following query to connect :
import logging.config
import eikon as ek
ek.set_log_level(logging.DEBUG)
ek.set_app_key('xxxxxxx')
It was working fine and no longer works and throws following error.
"EikonError: Error code -1 | Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running."
Could you help me urgently
Hi @rsharan
I would suggest you refer to this troubleshooting guide: https://developers.refinitiv.com/en/article-catalog/article/eikon-data-api-python-troubleshooting-refinitiv
It includes many steps that may address what you are observing.
