We found the EIKON API returned us “Ship Trace” with “Empty Destination”

However, our user’s Reuters console showing “Destination” as “APHA ZONE” correctly

Here are the parameters we passed to the EIKON (Python) API

1. We are requiring the following “assets”

TR.AssetName;TR.AssetType;TR.AssetIMO;TR.AssetFlag;TR.AssetDWT;TR.AssetLOA;TR.AssetCubicCapacity;TR.AssetBeam;TR.AssetDraught;TR.AssetHullType;TR.AssetRegisteredOwner;TR.AssetBuilt;TR.GrossTonnage;TR.AssetFuelOil;TR.AssetRegisteredOwnerAddress;TR.AssetLocationLatitude;TR.AssetLocationLongitude;TR.AssetDateTime;TR.AssetDestination;TR.AssetETA;TR.AssetETAPrevious;TR.AssetETAChangeTime;TR.AssetHeading;TR.AssetSpeed;TR.AssetCallSign;TR.AssetFacilityType;TR.AssetPort;TR.AssetPortRIC;TR.AssetDestinationPort;TR.AssetDestinationPortRIC;TR.AssetDestinationCountry;TR.AssetPreviousPort;TR.AssetPreviousPortRIC;TR.AssetPreviousCountry

2. API Options as

options = { 'SDate': '1D', 'EDate': '-1AW'}

3. API call as

df = ek.get_data("9270488", assets, options)

ONLY one IMO as a simple test case.

PS: I will give you another successful example to compare.

df = ek.get_data("9281011", assets, options)

Here could be the possible reason:

One of the “Asset” value might cause the data formatting issue that “prevent” the “destination” value return.

Since the Reuters client showing the “destination” value correctly, it must be some other “asset” value messed up the data format.

Please help to pass this to your support developer to take a look.