question

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Accepted
89 2 6 9

speed up download

Download RIC: ESM5

start data: 06.03.2015

last data: 20.06.2015

Why after I start downloading, does real downloading begin only in 5-7 minutes?

First, the file appears in the folder and only then the traffic shows that the download begins.

How can we speed up the process?

p.s.

I use "x-direct-download"

tick-history-rest-api
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Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Upvotes
Accepted
23k 22 9 14

Hello @s61670,

The download speed will not be even, as it depends on many factors. The current load on the service that is being shared between many users, the number of requests you have submitted already (some may be processing, while others are being queued), local internet connection bandwidth, are only some of the factors that can influence the speed of your request processing and the download.

For some types of requests, there is an option to download faster via AWS. See Tick History REST API User Guide , section "Downloading Files Faster via Direct Download From Amazon Web Services " for more details.

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Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Hello @s61670,

The request takes time to process, and depending on the size of the request, it can take the time that you describe.

You can test with and without AWS, as well as at different times of day, with the same request, to see if there is a noticeable difference in speed.

However, if you feel that your local internet connectivity or proxy can be the cause of extra delay, that would need to be investigated with your local network admin/group.

"The request takes time to process, and depending on the size of the request, it can take the time that you describe."

interesting situation:

The file is downloaded faster in 1 week than five files (Monday, Tuesday, Wednesday, Thursday, Friday), although the file size in 1 week is equal to the size of 5 files.

Can this situation be somehow corrected?

Reduce time while a download request is being processed?

Why after I start downloading, does real downloading begin only in 5-7 minutes?

Upvotes
89 2 6 9

the speed of downloading historical data is unstable, first downloaded at a speed of 30 Mb\s, then 2 Mb\s then 0.42 Mb\s, one file. The download time is long when the download speed drops.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Upvotes
89 2 6 9

"The request takes time to process, and depending on the size of the request, it can take the time that you describe."

interesting situation:

The file is downloaded faster in 1 week than five files (Monday, Tuesday, Wednesday, Thursday, Friday), although the file size in 1 week is equal to the size of 5 files.

Can this situation be somehow corrected?

Reduce time while a download request is being processed?


icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

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