For a deeper look into our Elektron API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
44 6 10 11

WebSocket API - What is meaning of "state is Closed. **The record could not be found"?

Hi Team,

I am keep getting the below message on various RIC code. Could you please elaborate a bit more here.

Also, do I need to worry about this as we not getting rates?

"state is Closed. **The record could not be found".

Note: I have making request for 700+ RIC codes.

treprdp-apiwebsocketsrrto
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

1 Answer

Upvotes
Accepted
11.5k 16 7 10

Hello @pradeep.badoni

The "The record could not be found" error message means the item name does not exist or invalid for the service and domain that the application tries to subscribe to.

I suggest you check with the Content team via https://my.refinitiv.com/ to verify if those RIC name valid in Refinitiv Real-Time or not.


icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Click below to post an Idea Post Idea