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mariacamila.franco avatar image
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I´m getting this error in Codebook: ERROR:pyeikon:HTTP ConnectTimeout: TimeoutException on HTTP request: ReadTimeout(''). No response from Eikon Proxy.

I´m getting this Error in Codebook

ERROR:pyeikon:HTTP ConnectTimeout: TimeoutException on HTTP request: ReadTimeout(''). No response from Eikon Proxy.

And i don´t know what i have to do.

eikoneikon-data-apiworkspaceworkspace-data-apirefinitiv-dataplatform-eikonpythontime-out
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1 Answer

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Alex Putkov.1 avatar image
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@mariacamila.franco

Try relaunching Codebook. Close the app and start it again. If the issue persists, open support case with Refinitiv Helpdesk.

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