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Mouvoh Aka Christian Euloge avatar image
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Refinitiv Workspace don't work on Mac OS Big Sur

Hi I'm on the MacBook Air M1 and I downloaded Refinitiv Workspace in order to use the Eikon API. However, when I start Refinitiv Workspace it says: An unexpected error occurred. Please try again. If you keep getting this error, please Contact Us.

Is the program not supported by M1 and if so do you have a solution for me?

Thank you in advance

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1 Answer

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wasin.w avatar image
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Hello @aka.mouvoh

Please be informed that the Q&A forum is dedicated to the Refinitiv APIs usage questions. The issue is related to the Refinitv Workspace application does not work on your machine, so I suggest you submit a ticket to the Refinitiv Workspace support team directly via my.refinitiv.com website.


In the meantime, please be informed that you can access Refinitiv Workspace web version via https://workspace.refinitiv.com/web website.


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