For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
laurens avatar image
65 ●1 ●2 ●3

Eikon api offline Backend error. 400 Bad Request

Hi on various Eikon Get Data requests that normally work fine I get today 400 Bad requests errror.

Is the api down?

eikoneikon-data-apiworkspaceworkspace-data-apirefinitiv-dataplatform-eikonpython
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

zoya faberov avatar image zoya faberov

Hello @laurens,

Does error 400 continue to manifest for you?

I have run a couple of test requests, and was not able to reproduce the issue on my side at this time.

If you continue seeing the error, as a sanity check, I would

  • first restart your Python environment, making sure any other python processes are not running anymore
  • and if this does not help, next I would also shutdown Eikon/Refinitiv Workspace desktop, clear Eikon cache (from ThomsonReuters menu) and then restart the desktop and retest.

Please let us know how this works on your side

1 Answer

Upvotes
Accepted
laurens avatar image
65 ●1 ●2 ●3

this morning without any restart the api was working again.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

Click below to post an Idea Post Idea