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Hello, I am getting the following error when retrieving information using eikon API on my jupyter notebook. Can you please advise on how to resolve this issue?

Hello, I am getting the following error when retrieving information using eikon API on my jupyter notebook. Can you please advise on how to resolve this issue?

Error code 404 | Client Error: <!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Error</title> </head> <body> <pre>Cannot POST /api/v1/data</pre> </body> </html>


Thank you

eikoneikon-data-apiworkspaceworkspace-data-apirefinitiv-dataplatform-eikonpython
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Hi Francisco,

Sorry to reply late !

Two dependencies were identified as root cause of connection failed:

  • httpx 0.15.x or 0.16.x => need to downgrade to 0.14.3 (pip install httpx==0.14.3)
  • nest-asyncio 1.4.x => need to downgrade to 1.3.3 (pip install nest-asyncio==1.3.3)

This should fix your issue.

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This is an image of what I am getting.

not sure what means...


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Hi,

could you confirm that Eikon Desktop is running on your machine and http://localhost:9000/api/status can be opened ?


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Hi Pierre,

both eikon desktop is running on my PC and https://localhost....etc can be opened


Is there any chance that I can directly speak to you Pierre?


Thanks in advance and hope to hear soon from you

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Hi Francisco,

Did you reproduce the issue once dependencies was verified and updated if necessary ?

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