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I keep failing when I try to resolve a match with a long remark
error message like this
{
"error": "RESOLVE_RESULTS_FAILED",
"cause": "Resolution of results request has failed, please check that all required fields are supplied and valid."
}
so I try to make remark shorter, then the resolution succeed
May I know what is the size limit for the remark of resolution? could it be larger?
Thanks
Thank you for your query,
It appears that you are receiving Error 400 for the resolution endpoint. Please use the status-id, risk-id and resolution-id as defined in the resolution toolkit to be able to resolve match(s) using API.
Endpoint - GET groups/{ {group-id}}/resolutionToolkits/WATCHLIST
This endpoint will provide you the resolution rules. You will have to select the status-id of your choice and use the risk-id and reason-id for the same from 'resolutionRules'.
Only the values defined for the specific status-id can be used to resolve the matches using the API. If any value is not available in the resolutionRules of the specific status-id, the resolve results endpoint will give Error 400.
Hope this helps.
