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jack.coppinger1 avatar image
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RDP Python query

I am trying to make use of the RDP python libaries (https://developers.refinitiv.com/refinitiv-data-platform/refinitiv-data-platform-apis/learning?content=38563&type=learning_material_item)


I have successfully put in my credentials and obtained my token, however when I run any query (eg timeSeries.py) I receive the following error:

(base) C:\Users\u6069419>C:/Users/u6069419/AppData/Local/Continuum/anaconda3/python.exe "c:/Users/u6069419/Documents/RDP Libraries/timeSeries.py"

Getting OAuth access token...

Reading the token from: token.txt

Token expired, refreshing a new one...

Saving the new token

Invoking data request

Unable to get data. Code 403, Message: {"error":{"id":"06474bb7-8def-457e-a3ad-d92426c10463","code":"insufficient_scope","message":"access denied. Scopes required to access the resource [trapi.data.historical-pricing.summaries.read]","status":"Forbidden"}}


Can you advise what this problem signifies? I am running the code within Visual Studio Code python terminal


Thank you

pythonelektronrefinitiv-realtimeelektron-sdkrdp-api
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zoya faberov avatar image zoya faberov

Hello @jack.coppinger1,

Thank you for your participation in the forum.

Is the reply below satisfactory in resolving your query? If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

-AHS

2 Answers

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nick.zincone avatar image
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Hi @jack.coppinger1,

Your credentials do not provide you the permissions to view this data. You will need to request to update your credentials. I would suggestion you open a Refinitiv Support ticket and they will guide you with the proper procedures to request for access.

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jack.coppinger1 avatar image
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Hi Nick,

Thanks for your reply. I opened a ticket and got level 2 access to my Machine ID, but am still having the same issue, do you know if a specific permission has to be added for timeseries? Thanks

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nick.zincone avatar image nick.zincone

Hi @jack.coppinger1,

I'm not sure what you mean by "...and got level 2 access to my Machine ID". I would think you would have received a message that indicates you have permissions to access HistoricalPricing. What did you request for?

We don't control permissions within this website - we help with issues using the APIs. If you continue having issues accessing data and have successfully requested for it, you will need to follow up with the helpdesk.

wasin.w avatar image wasin.w

Hello @jack.coppinger1

Please contact your Refinitiv representative to help you verify your permission and the data that you need.

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