Client is using this sample code: using this sample code: https://github.com/Refinitiv-API-Samples/Example.RDPLibrary.Python/blob/master/3.1.0%20-%20Delivery%20-%20EndPoint-QuantitativAnalytics-FinancialContracts.ipynb
1
●0 ●0 ●1
I have a client trying to use Refinitiv API to get surface of volatility and gets this error: {'code': 500, 'message': 'self signed certificate in certificate chain', 'statusMessage': 'Internal Server Error'}
20.3k
●73 ●10 ●20
Hi @KarenHazel
I have just tried the above notebook and it appears to be working fine.
Googling the 'self signed certificate' error yields various useful bits of information which would suggest that a corporate firewall could be the cause.
I recommend the client seeks help from his internal network security team as the first step.
