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question

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missing news story

Some StoryId return the wrong story text via Eikon Data API.

Why is there a difference between News Monitor and Eikon Data API?


missing story text:

urn:newsml:reuters.com:20200115:nAZN002QC0:2

urn:newsml:reuters.com:20200115:nAZN002QC0:1




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Hi @Tatsuya.Yamamoto

I submitted case no. 08364707 on your behalf.

The API call is correct however, UDF returns the story you are seeing.


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Hi @Tatsuya.Yamamoto

I do not have access to the urn that you reported the problem.

However, I tried other urn and it works fine.


Note that somehow, your API returns year 2019 news story.


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hi @chavalit.jintamalit

Other storyId is fine in this news query. Only two Story texts are wrong...

Hi @Tatsuya.Yamamoto

Me and my colleague do not have permission to this urn.

We both got 401 unauthorized.

What is your Eikon Data API version ?

Can I try to use your account to reproduce the issue ?

hi @chavalit.jintamalit

Eikon Data API version : 1.0.2

My eikon id : tatsuya.yamamoto2@thomsonreuters.com

password : xxxxxxx

please use my eikon id to reproduce.


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