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SEQ-screen-sync-simple getting error 400 most of the time

Hi there!

My name is Yan. Im working with your World check one API right now. So I am using "SEQ-screen-sync-simple: Perform Synchronous Screening: Simple" and when I send name with cyrillic letters it returns error 400 most of the time. So I mean sometimes it works, sometimes no. Can you explain me why and how to fix it?

world-checkworld-check-oneerror-400
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@timi

The dev team have responded that the issue has been resolved. I have tested this and found all my screening requests with non english characters to be successful.

Please re test and let us know if the issue persists.

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@timi

We have identified this as a potential issue in the sync screening endpoint of the pilot environment and the dev team is actually working on it to resolve the issue as we speak.

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Sure, thanks. Any estimations for how long it could take?

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@timi

I am still chasing the dev team for an update. Currently I do not have an ETA on this yet.

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Hi! Any news for this one? Still getting errors.

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@timi

Our dev team has identified the root cause of the issue and is currently working to fix this.

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