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mark.kalgren avatar image
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Audit Log Call - No Results

Hello all,

I am attempting to make an audit log call, however I am receiving empty results back.

Here are some additional details about the call:
Case System ID: 0a3687d0-693a-1689-9a65-9da8001ecbb8
screening-error.png

I am wondering if by chance I am using the wrong user ID, and if so how can I find the proper user ID?

world-checkworld-check-onescreening-api
screening-error.png (33.1 KiB)
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2 Answers

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Mehran.Ahmed Khan avatar image
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@mark.kalgren

Hi Mark,

I looked into your query, looks like you have just saved the case and have not screened it, which explains why your screening results were empty, I even checked the Splunk logs which also show that you have only saved the case but not screened it, I would request you to use the caseSystem Id and screen the case and then check the audit log, this should solve the issue.

Regards,

Mehran Khan

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i.bentoumi avatar image
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Hii,

Im facing the same issue. Im not able to perform any screening since yesterday.

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Mehran.Ahmed Khan avatar image Mehran.Ahmed Khan

Can you please raise a separate question with the request and response attached to it.

Thanks

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