Using Eikon Data API (python) for the first time, able to setup eikon object with app_key but cannot get any data (Im getting '...Internal Server Error...'). Any recommendation?

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mhyll

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Using Eikon Data API (python) for the first time, able to setup eikon object with app_key but cannot get any data (Im getting '...Internal Server Error...'). Any recommendation?

This is the url it is trying to use is: http://localhost:8043/api/v1/data

Main part of the error message is:

Error code 500 | Server Error: Internal Server Error - <html> ...

File Not Found<br>Press "F5" to try to solve this issue, if the problem persists please contact your IT.

eikon eikon-data-api workspace workspace-data-api refinitiv-dataplatform-eikon python

Jan 31, 2019 at 07:59 AM

10 |1500

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mhyll Jan 31, 2019 at 08:08 AM

I'm following an example from the https://developers.refinitiv.com/en/api-catalog/eikon/eikon-data-api/quick-start section, using the following code:

import eikon as ek
ek.set_app_key("XXX")
result = ek.get_timeseries(["MSFT.O"],  start_date="2019-01-01", end_date="2019-01-31")

Answer 1 · 2019-01-31T08:56:22Z

Zhenya Kovalyov

4.6k ●26 ●7 ●22

@mhyll just checking, is your Eikon running?

Jan 31, 2019 at 08:56 AM

10 |1500

Attachments: Up to 2 attachments (including images) can be used with a maximum of 5.0 MiB each and 10.0 MiB total.

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Using Eikon Data API (python) for the first time, able to setup eikon object with app_key but cannot get any data (Im getting '...Internal Server Error...'). Any recommendation?

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